Deloitte CV writing interview workshop(1).pdf

9/30/20101CV writing&interview workshopTalent Search29 September,2010 2010 Deloitte Talent SearchAgenda2Launch your career with a good CVAbout Talent SearchLaunch your career with a good CVQuestions&AnswersWinning the interview gameStay connected Questions&Answers9/30/20102 2010 Deloitte Talent SearchAbout Talent Search3Launch your career with a good CV 2010 Deloitte Talent SearchIntroduction to Talent SearchTalent Search falls under the Deloitte Human Capital Services Group.4Launch your career with a good CVTalent SearchOutplacement ServicesExecutive SearchGen-Y Recruitment9/30/20103 2010 Deloitte Talent Search5Launch your career with a good CVLaunch your career with a good CV 2010 Deloitte Talent Search7CV is the key to getting shortlisted for job interviews and assessmentsJob Advertisement PlacementCV Sieving/SelectionInterview/AssessmentsJob OfferJob AcceptanceCommon recruitment process CV plays a major role in securing job interviews and assessments in the recruitment process.Therefore,it is important to know how to write an effective CV which highlights the important details.Launch your career with a good CV9/30/20104 2010 Deloitte Talent SearchRsums vs.CVs8Launch your career with a good CV 2010 Deloitte Talent SearchWhat is the difference between a rsum&a CV?Rsum Brief and concise Content Work history Educational qualification Relevant skills Job accomplishment Purpose Career objectiveCurriculum Vitae(CV)Detailed synopsis Content Academic background Educational qualification Teaching&publication experience Research Awards&honours Purpose Academic education Scientific Research position9Launch your career with a good CV9/30/20105 2010 Deloitte Talent SearchCV writing10Launch your career with a good CV 2010 Deloitte Talent SearchWhat are employers looking for in a rsum/CV?Academic qualificationWork experience(if relevant)Technical skillsInterpersonal skillsLanguage proficiency11Launch your career with a good CV9/30/20106 2010 Deloitte Talent Search12ActivityIdentify the good CV and poor CV Launch your career with a good CV 2010 Deloitte Talent SearchWriting a concise and quality CVCustomise content according to job appliedArrange components accordinglyList the most recent first1 to 2 pagesStructured and consistent layoutFont size 10 12Professional font style,e.g.Arial,Times New RomanKeep it short and simpleAccurate,honest and factual contentPDF format13Launch your career with a good CV9/30/20107 2010 Deloitte Talent SearchCommon CV mistakes14Launch your career with a good CVOverloaded with job historyGrammatical errorsNot listed in reverse chronological orderUsage of abbreviations and SMS languageNo cover letterUnprofessional email addressOver exaggerationUnprofessional photograph 2010 Deloitte Talent SearchCV writing guidelines15Launch your career with a good CVPersonal details/contact informationEducational achievementsWork experience/professional detailsKey skills and languagesExtra-curricular activitiesReferencesImportant components9/30/20108 2010 Deloitte Talent SearchWhat to include in your CV16Launch your career with a good CVPersonal detailsEducational achievementWork experienceKey skillsInclude any relevant work experience/training/internship programme.Include relevant skills which match the job description,e.g.technical skills,interpersonal skills and etc.Name Address Phone number Email Universities/Colleges/Secondary Highest education qualification Duration Annual average marks or CGPA 2010 Deloitte Talent SearchWhat to include in your CV17Launch your career with a good CVLanguagesExtra curricular activitiesReferencesInclude languages known and proficiency level for speaking and writingList your achievements in extra curricular activities during university/collegee.g.school captain,secretary and etc.Include at least 2 referees details,either former supervisor or lecturer9/30/20109 2010 Deloitte Talent Search18Launch your career with a good CVNo contact details and personal particulars.No clear objective statement.Exclude areas of interest.Work experience is not standardise.Always list in reverse chronological order.Always list the most recent first and include results for each level of qualification.No relationship and company.Technical skills&language proficiencies were not included.2010 Deloitte Talent SearchCover letter writing19Launch your career with a good CV9/30/201010 2010 Deloitte Talent SearchWhat is a cover letter?A document attached with your CV to provide additional information on your skills and experiencesExplain the reasons for your interest in the specific organization and identify your most relevant skills or experiences20Launch your career with a good CV 2010 Deloitte Talent SearchWriting an effective cover letterAn effective cover letter should follow the basic format of a business letter and includes the following 3 broad categories.21Launch your career with a good CVPurpose of writingIntroductionBodyConclusion1st paragraph2nd paragraph3rd paragraphWhat you have to offerContact details and appreciation9/30/201011 2010 Deloitte Talent SearchWhat does a cover letter look like?22Launch your career with a good CV1.Applicants name and address4.Salutation5.Paragraph 1:Purpose of writing 6.Paragraph 2:What you have to offer7.Paragraph 3:Contact details and appreciation8.Closing greeting9.Signature2.Employers name(if any)and company address3.Date 2010 Deloitte Talent SearchVideo23Launch your career with a good CV9/30/201012 2010 Deloitte Talent Search24VideoLaunch your career with a good CV 2010 Deloitte Talent SearchUpcoming:CV writing competition25Launch your career with a good CV9/30/201013 2010 Deloitte Talent Search26Launch your career with a good CVAre you sure its that easy to win something?Theres really nothing to lose.Just email us your CV.Thats it.Our team will select the top 5 CVs.You stand to win GSC movie tickets,including a pair of Gold Class tickets.What if I dont win?Your CVs will help us to notify you of suitable openings in the job market in the future.Is that it?No slogan?No fee?Yes.Email your CV to Closing date:8 October 2010 2010 Deloitte Talent SearchCompetition rules&regulations1.To enter the competition,you must be 21 years old or over at the time of entry.2.The competition is not open to employees of Deloitte Touche Tohmatsu Limited and its network of member firms.3.Only one CV submission per person.4.All entries to the Competition must be submitted to and received by the Organiser no later than the stated deadline.5.Entries must be submitted in either MS-Word or PDF format.6.Submission of the Competition Entry must be made via soft copy and emailed to .Kindly indicate the subject title as“CV Writing Competition”.The maximum size of each email is 2MB.7.The closing date is as specified,and Deloitte reserves the right to amend the competition end date at any time.8.Prizes are as follows:Grand prize 2 GSC Gold Class movie vouchers4 runners-up prizes 2 GSC movie vouchers x 49.The prize will not be transferable to another person.10.No part of a prize is exchangeable for cash or any other prize.11.The results will be announced by the end of October 2010.Winners will be announced on the Talent Search website()and on Facebook( is at the sole and absolute discretion of the judges and all decisions made are final.27Launch your career with a good CV9/30/201014 2010 Deloitte Talent SearchQuestions&Answers28Launch your career with a good CV 2010 Deloitte Talent SearchWinning the interview game29Winning the Interview Game9/30/201015 2010 Deloitte Talent Search30 seconds to your dream jobYoure in a lift.The doors open and someone walks in.You look up and its Steve Jobs!This is the opportunity of a lifetime,and you have one elevator ride-just 30 seconds or even less to introduce yourself and impress him enough for him to want to hire you.What should you do?How can you make an impression within such a short time?30Winning the Interview Game 2010 Deloitte Talent SearchWhat is an interview?A conversation between a potential employer and a job applicant For employer to determine the applicants job suitability For the applicant to understand the job position and to impress the prospective employer31Winning the Interview Game9/30/201016 2010 Deloitte Talent SearchCongrats!You have been shortlisted for an interview32Winning the Interview GameListen carefully the interview details(date,time,location)and confirm your availabilityClarify the position applied and the interviewers positionConfirm what to bring along Take down the contact details of the contact person and clarify the nameCheck the estimated duration of the interview so you can plan your scheduleAsk for location details or landmark if not familiar.Always do research on the location before the actual interview.Avoid not showing up for interview!2010 Deloitte Talent SearchTraditional vs.Behavioural Event Interviewing(BEI)techniques33Winning the Interview Game9/30/201017 2010 Deloitte Talent SearchDifferences between traditional and behavioural event interviewing techniques34Winning the Interview GameTraditional Focused on general questions.Allows candidates to generalize and speak in abstract terms about themselves.Minimal accountability.Information revealed may be selective.Does not cover enough ground.Sample questions:1.What are your weaknesses?2.How do you cope with work life balance?3.What would you do if you experience conflict with a co-worker?Behavioural Focused on specific questions.Candidates describe thought process andspecific actionstaken in real circumstances.Difficult to prepare or falsify stories.Access all areas important to interviewer.Detailed information can be revealed.Sample questions:1.What weaknesses have you tried to improve and how did you go about doing that?2.Describe a time where you were faced with problems that tested your coping skills.3.Tell me about the last time you experienced conflict with a co-worker.2010 Deloitte Talent SearchBehavioural event interviewing technique is based on STAR modelSSituationDetail the background.Provide a context.When?Where?TTaskDescribe the challenge and expectations.What needed to be done?Why?AActionElaborate your specific actions.What did you do?How?What tools did you use?RResultsExplain the results.Accomplishments,recognition,savings,etc.Quantify.35Winning the Interview Game9/30/201018 2010 Deloitte Talent SearchSample BEI questions 36Winning the Interview GameCommunication Question:-Describe a time when you took extra effort to make sure the person with whom you were communicating with had really understood your point.How did you do this?Answer guide:-Your answer should show that they understand why clarification is an important part of communication.Leadership Question:-How do you keep each member of the team involved and motivated,while keeping morale high?What steps do you need to take to achieve this?Answer guide:-Applicant should work hard to develop respect for each member of the team and try to make team members feel important.Mutual respect is vital to success.Problem solving Question:-When you handle a project that requires systematic data acquisition and accurate analysis,what steps do you take?Answer guide:-Job seeker should be methodical about the acquisition and analysis of data and recognize their function in the development of plans.2010 Deloitte Talent SearchBefore the interview37Winning the Interview Game9/30/201019 2010 Deloitte Talent SearchBe prepared38Study the job advertisement and also research on company Make a list of the skills required for the job.Think of at least one example in the past when you have successfully demonstrated each of those skills.Write down the examples.For each one,explain the situation,how you felt,what you did,why you did it,the outcome and anything you learned from it.Read each example out loud.Try to think of additional questions the interviewer may ask you about the situation.Prepare answers to those questions.Winning the Interview Game 2010 Deloitte Talent SearchJob interview:The dos and dontsBefore interviewDoEvaluate and know yourselfResearch the company,industry and positionPractice makes perfectBring a penPrepare extra copies of important documentGet a good nights sleep the night beforeArrive 15 minutes earlierTurn off your mobile phoneDontPost inappropriate material on social networking siteUse improper caller ringtonesSmoke beforehand39Winning the Interview Game9/30/201020 2010 Deloitte Talent SearchDuring the interview40Winning the Interview Game 2010 Deloitte Talent SearchYoure at the interview.What do you do?41Be honest about your skillsTake time to think before you talkDont be afraid to ask the interviewer for clarificationYou can ask the interviewer about the work culture and the peopleWinning the Interview Game9/30/201021 2010 Deloitte Talent SearchDress to impress:Women42DoDontWinning the Interview Game 2010 Deloitte Talent SearchDress to impress:Men43DoDontWinning the Interview Game9/30/201022 2010 Deloitte Talent SearchJob interview:The dos and dontsDuring interviewDoDress wellMaintain good eye contact&have a firm handshakeBe honest,be polite&be confidentSell yourselfMaintain professional postures,gestures and facial expressionsAsk intelligent questionsDontTell jokesInterrupt the interviewerBadmouth former employers or co-workersBe distractedTalk about salary unless interviewer started the conversation44Winning the Interview Game 2010 Deloitte Talent SearchAfter the interview45Winning the Interview Game9/30/201023 2010 Deloitte Talent SearchJob interview:The dos and dontsAfter interviewDoUnderstand companys recruitment processClose the interview positively and thank the interviewerGet business cards from interviewer(s)Jot down notes,critical details or notes for future improvementSend thank you letter or notesFollow-up the interview with a phone call or emailDontBe discouraged if no definite offer is made at the end of interviewAppear desperate46Winning the Interview Game 2010 Deloitte Talent SearchSalary ranges for different industries for fresh graduates47Winning the Interview GameRM0RM1,000RM2,000RM3,000RM4,000Property/ConstructionAutomotiveIT/TelecommunicationsBanking/FinanceConsulting/AccountingManufacturingOil&GasAdapted from Graduan2UIndustrySalary9/30/201024 2010 Deloitte Talent SearchTop 5 salary negotiation mistakesSettling/not negotiatingFocusing on need/greed rather than valueMultiple changes when counter-offeredTaking salary negotiations personallyNot asking for final offer in writing48Winning the Interview Game 2010 Deloitte Talent Search5 key steps in negotiating salary Postpone talking about the salary for as long as possibleDont ever lie about your current salaryDont accept an offer on the spotYou can ask for more and justifyKnow your limits49Winning the Interview Game9/30/201025 2010 Deloitte Talent SearchStay connected 50Winning the Interview Game 2010 Deloitte Talent Search51Our websiteWinning the Interview Game9/30/201026 2010 Deloitte Talent SearchStay the Interview Gam