目录1.培训体系原则..............................................................................................................................................21.1.以企业战略为导向...................................................................................................................................21.2.着眼于企业核心需求...............................................................................................................................21.3.多层次全方位...........................................................................................................................................21.4.充分考虑员工的自我发展的需要...........................................................................................................22.员工培训的作用..........................................................................................................................................22.1.培训能增强员工对企业的归属感和主人翁责任感...............................................................................22.2.培训能促进企业与员工、管理层与员工层的双向沟通,增强企业向心力和凝聚力,塑造优秀的企业文化..........................................................................................................................................................32.3.培训能提高员工综合素质,提高生产效率和服务水平,树立企业良好形象,增强企业盈利能力.....32.4.适应市场变化、增强竞争优势,培养企业的后备力量,保持企业永继经营的生命力......................33.员工培训方法..............................................................................................................................................33.1.讲授法.......................................................................................................................................................33.2.视听技术法...............................................................................................................................................33.3.讨论法....................................