MHI & 德勤-2019MHI报告出炉：未来3-5年物流供应链技术实用性见解-2019.4-51页.pdf

Table of Contents3 Introduction5 Survey Highlights7 NextGen Supply Chains12 Key Innovations Driving NextGen Supply Chains 13 Robotics and Automation 16 Big Data and Predictive Analytics 18 Internet of Things(IoT)/Sensors 21 Artificial Intelligence 23 Driverless Vehicles/Drones25 Overcoming Barriers to Adoption 27 Barrier#1:Making the Business Case for NextGen Supply Chain Investments 30 Barrier#2:Tackling the Supply Chain Skills Gap and Workforce Shortage 34 Barrier#3:Building Trust and Security in Digital,Always-On Supply Chains40 Following Up on Smart City Logistics 44 Conclusion 45 References46 Appendix 46 About the Report49 Acknowledgements73%Robotics and Automation65%TOP SUPPLY CHAIN INNOVATIONSTop 7 of 11Potential to distrupt or create competitive advantage.64%BARRIERS TO ADOPTIONRobotics and AutomationInternet of ThingsDriverless Vehicles and DronesArtificial Intelligence(Top 3 of 8 Barriers for Each Technology)Predictive Analytics36%36%26%27%26%25%KeyLack of understanding of technology landscapeLack of access to capital to make investmentsLack of clear business caseLack of adequate talent28%19%17%29%26%17%25%24%15%Customer demands on the supply chainHiring qualified workersPREPARATIONSActions being taken to prepare for next generation supply chain.48%46%46%44%Partnering with vendors to understand benefitsIncreased investment/budget for emerging technologiesRecruiting for different skillsets to align with future needs.Training workforce to use new technologiesOvercoming Barriers to NextGen Supply Chain Innovation2018 MHI Annual Industry Report Key Survey FindingsTOP CHALLENGESWearable and Mobile Technology45%Predictive Analytics62%Internet of Things(IoT)59%Artificial Intelligence53%Inventory and Network Optimization53%Driverless Vehicles and Drones52%SUPPLY CHAIN CYBERSECURITY RISKS 40%44%37%Top 3Sophistication of hackers and“threat actors”Lack of awareness within organizationPoor cybersecurity practices among suppliersCybersecuritytechnology capitalbusiness casetalentcybersecuritybusiness casebusiness casebusiness casebusiness casetalenttechnology technology technology technology capitalADOPTION RATE50%40%30%20%10%Sensors&AutomaticIdentificationRobotics&AutomationPredictiveAnalyticsWearable&MobileTechnologyDriverlessVehicles&Drones60%Internet ofThingsIn-use TodayInventory&Network OptimizationCloud Computing&Storage3D PrintingBlockchainArtificial Intelligence80%90%100%70%2018 Adoption RateProjected 5-Year Adoption RateThe 2018 MHI Annual Industry Report Overcoming Barriers to NextGen Supply Chain Innovation 3 Introduction“The next generation,digital,on-demand and always-on supply network is here.Its real.Its happening.And lots of companies have embraced it.If companies havent started actively investigating its impact on their business,they should jump in.”-Scott Sopher,Principal and Leader of the Global Supply Chain Practice,Deloitte Consulting LLP Digital technologies and innovations are driving massive changes and improvements in supply chain.Meanwhile,dig-ital disruption and continued globalization are sending cus-tomer service expectations through the roof and stretching supply chains to the farthest reaches of the planet putting supply chains under more stress than ever before.Todays supply chains do much more than just physically move materials and product from place to place.In an in-creasingly digital world,supply chains are the backbone of an information ecosystem in which a connected and care-fully coordinated set of movements and actions must be tracked at every level in order to maximize efficiency and meet customer demands for increased flexibility,visibility,and transparency.In this fifth annual survey report on supply chain innovation,MHI and Deloitte Consulting LLP have once again teamed up to better understand the critical shift toward next-gen-eration(NextGen)digital supply chains and the real-world impact of 11 key innovations on supply chain operations and strategies.The eleven technologies covered in the report are:Robotics and Automation Predictive Analytics Internet of Things Artificial Intelligence Driverless Vehicles and Drones Wearable and Mobile Technology Inventory and Network Optimization Sensors and Automatic Identification Cloud Computing and Storage 3D Printing BlockchainCOURTESY OF INTERLAKE MECALUX INC.4The findings in this report are based on survey responses from more than 1,100 manufacturing and supply chain in-dustry leaders across a wide range of industries.Half of re-spondents hold executive-level positions such as CEO,Vice President,General Manager,or Department Head.Participat-ing companies range in size from small to large,with 47%reporting annual sales in excess of$100 million,and 10%reporting annual sales of$10 billion or more.This years report features in-depth profiles of the five Next-Gen innovations having the greatest impact on supply chains:Robotics and Automation The design and use of computer-controlled machines to au-tomatically perform a series of actions or tasks traditionally performed by humans.Predictive AnalyticsThe practice of extracting information from existing data sets in order to determine patterns and trends that can help pre-dict future events and outcomes.Internet of Things(IoT)/SensorsUse of the internet to connect sensors and computers em-bedded in a growing range of objects,enabling them to send and receive data in real time.Artificial IntelligenceTechnology that enables machines to learn problem-solving patterns and perform tasks that typically require human intel-ligence,such as decision-making,speech recognition,visual perception,and language translation.Driverless Vehicles and DronesComputer-guided devices that can operate without human control,either on the ground or in the air.Each in-depth profile includes a case study illustrating how the innovation is currently being used in real-world applica-tions.The report also offers practical advice on how to overcome the three biggest barriers the adoption of supply chain in-novations:Making the business case for NextGen supply chain investments Tackling the supply chain skills gap and workforce shortage Building trust and security in digital,always-on supply chainsAlthough expectations and interest in supply chain innova-tions remain high,adopting those innovations can be com-plex and challenging.Learning how to overcome the three main barriers is essential to achieving the full vision and ben-efits of a NextGen,always-on supply chain.COURTESY OF SWISSLOG LOGISTICSThe 2018 MHI Annual Industry Report Overcoming Barriers to NextGen Supply Chain Innovation 5 Survey HighlightsThe expected impact of these digital innovations on the fu-ture of supply chain is very high,with 8 of 10 survey re-spondents believing digital supply chain will become the predominant model within the next five years.In addition,respondents believe many of these supply chain innovations have the potential to disrupt the status quo and create a lasting competitive advantage for companies that embrace them(Figure 1)a belief that for most of the innovations has been steadily increasing for at least three years(Figure 2).Figure 1:2018 Survey Results-Technology with Potential to Disrupt or Create Competitive AdvantageFigure 2:2018 Survey Results-Potential to Disrupt or Create Competitive Advantage-4-Year Trends35%35%40%45%52%53%53%56%59%62%65%27%35%45%35%22%24%37%34%29%29%21%37.8%29.6%15.5%20.5%25.1%22.5%9.1%9.7%12.6%9.8%13.9%0%25%50%75%100%3D Printing(Additive Manufacturing)Blockchain and Distributed Ledger TechnologiesCloud Computing and StorageWearable and Mobile TechnologyDriverless Vehicles and DronesArtificial IntelligenceInventory and Network Optimization ToolsSensors and Automatic IdentificationInternet-of-Things(IoT)Predictive AnalyticsRobotics and AutomationPotential to disrupt or create competitive advantageSupport ongoing improvementsLittle to No impact6The top technologies expected to be a source of either dis-ruption or competitive advantage are:Robotics and Automation(65%,up from 61%in 2017)Predictive Analytics(62%,up from 57%in 2017)Internet-of-Things(IoT)(59%,up from 55%in 2017)Artificial Intelligence(53%,new category in 2018)Driverless Vehicles and Drones(52%,up from 30%in 2015)In addition,the vast majority of respondents expect most of these innovations to have a significant impact on their supply chains over the next 10 years(Figure 3).Adoption RatesCloud computing and storage has the highest current adop-tion rate(57%).Adoption of this technology is expected to grow to 78%over the next two years,and to 91%over the next five years.Inventory and network optimization is fore-cast to reach a 75%adoption rate in two years,and 90%over the next five years.Over the next five years,predictive analytics is expected to reach an adoption rate of 82%,followed by IoT at 79%,and robotics and automation at 73%.Artificial intelligence,which only has a 6%adoption rate today,is expected to reach 47%within five years(Figure 4).Customer Demands and the Supply Chain Talent GapCustomer demands on the supply chain is seen as the big-gest challenge,with 73%of survey respondents rating it as extremely or very challenging.Hiring qualified workers also remains one of the top challenges,with 64%of respondents rating it as extremely or very challenging.InvestmentsManufacturing and supply chain operations continue to in-vest heavily in innovation.According to the survey,47%of respondents are planning new technology investments total-ing more than$1 million over the next two years,while 20%plan to spend more than$5 million,and 10%plan to spend more than$10 million.Figure 3:2018 Survey Results-Technologies Expected to Impact Supply Chains Over 10 Year PeriodFigure 4:2018 Survey Results-NextGen Supply Chain Technology Adoption Rates62%70%75%78%80%85%86%87%90%90%91%0%25%50%75%100%3D Printing(Additive Manufacturing)Blockchain and Distributed Ledger TechnologiesDriverless Vehicles and DronesArtificial IntelligenceWearable and Mobile TechnologyCloud Computing and StorageRobotics and AutomationInternet-of-Things(IoT)Predictive AnalyticsSensors and Automatic IdentificationInventory and Network Optimization Tools50%40%30%20%10%Sensors&AutomaticIdentificatio nRobotics&AutomationPredictiveAnalyticsWearable&MobileTechnologyDriverlessVehicles&Drones 60%Internet o fThingsInventory&Network OptimizationCloud Computing&Storage3D PrintingBlockchainArtificial Intelligence80%90%100%70%2018 Adoption RateProjected 5-Year Adoption RateThe 2018 MHI Annual Industry Report Overcoming Barriers to NextGen Supply Chain Innovation 7 NextGen Supply Chains“Early adopters are successfully combining NextGen supply chain technologies to improve speed and agility and increase efficiency and visibility.”-George Prest,CEO of MHIWith each passing year,the vision of NextGen supply chains is coming more sharply into focus.The driving force behind that vision is the flood of digital information being generated by many of the innovations highlighted in this report.It is helpful to understand the key attributes of NextGen supply chains to provide an overall context for the innovations:DigitalSupply chains are rapidly being digitized and disrupted,and information and insights are becoming the currency of Next-Gen supply chains.Sensors and smart devices are connecting companies with every link of their supply chains,creating a massive wave of potentially insight-rich digital information.Artificial intelligence(also known as“machine learning”and/or“cognitive computing”)can take this digital information and make it immediately actionable by analyzing it in real time and passing it on to supply chain workers through tech-nologies such as cognitive tools and wearables.ConnectedThe physical and digital worlds continue to converge.In the future,all supply chain links will be connected and informa-tion will be shared seamlessly across parties.Retailers will share point-of-sale data with their distribution centers,as well as further upstream with manufacturers and vendors,creating real-time demand signals.Manufacturers will use this real-time signal to develop tighter production plans that are shared with suppliers to better manage lead times.Safety stock throughout the chain will be minimized as the links become more synchronized.Thanks to this interconnected-ZAPP2PHOTO/SHUTTERSTOCK.COM8ness,supply chains will evolve to the point where they can learn and self-correct,or even proactively avoid missteps al-together.CollaborativeIn addition to collaborating across all links in pursuit of shared benefits,supply chains will begin to hyper-collaborate,re-moving traditional competitive barriers.For example,some competitors who in the past might have used two different third-party-logistics(3PL)providers might decide that using the same 3PL and tearing down some of the competitive fences might create benefits for all parties(the competitors and the 3PL).Always-onTo satisfy rising customer expectations for faster,better,and cheaper service,supply chains of the future will never sleep.Todays consumers are connected around the clock and can fire off an order anytime,from anywhere,and then expect the order to be quickly delivered to wherever they happen to be for free.This requires a supply chain that operates around the clock.As noted last year,this trend will affect not only consum-er-facing industries such as retail and e-commerce,but will trickle back up the entire supply chain to vendors,manufac-turers,raw material suppliers,and the industries that support them.In this years survey,over 73%of survey respondents cite customer demands(for faster response times)and rising customer service expectations as two of the issues they find most challenging(Figure 5).Driven by Forward-looking AnalyticsUsing data to drive better insights is not new;in fact,back-ward-looking analytics are now table stakes.NextGen sup-ply chains will leverage forward-looking analytics to explore new possibilities,produce data-driven insights and bold deci-sion-making,harness the power of disrupters,and generate breakthrough outcomes.TransparentCompanies that have the deepest two-way relationships with customers will thrive in tomorrows economy.Transparency is a necessary element for such intimacy,and it involves more than simply gaining visibility into the extended supply chain.Broadly speaking,transparency is the process by which a company acts on the insights gained through visibility in or-der to manage risks more effectively.NextGen supply chains will integrate real-time,macroeconomic risk indicators,sup-ply chain visualization tools,and predictive analytics capabili-ties to create transparency for all stakeholders.Figure 5:2018 Survey Results-Top Supply Chain Challenges0%10%20%30%40%50%60%70%80%90%100%Food safety,spoilage and contaminationVisibility of inbound and outbound shipmentsImplementing sustainability programsOut-of-stock situationsOmni-channel fulfillmentInsight into supply and demandSynchronization of the