房地产行业CRM解决方案的设计思路及实施分析本文缘起..............................................................................................................................................3行业现状及前瞻..........................................................................................................................3基本问题......................................................................................................................................4一份调查......................................................................................................................................5基本前提..............................................................................................................................................6利益..............................................................................................................................................6诚信..............................................................................................................................................7远见..............................................................................................................................................7可行..............................................................................................................................................7基本思想..............................................................................................................................................8可跟踪,可统计,可分析,可考核..........................................................................................8具有前瞻及预见能力..................................................................................................................9能够解决实施困境......................................................................................................................9具有多渠道支持,体现完整管理思想..........................................................................