ICS03.080CCSA8014山西省地方标准DB14/T2268—2021农产品直供直销物流服务规范2021-02-02发布2021-05-02实施山西省市场监督管理局发布DBFORMTEXT14/TFORMTEXT2268—FORMTEXT2021I目次前言.......................................................................................................................................................................II1范围.....................................................................................................................................................................12规范性引用文件.................................................................................................................................................13术语和定义.........................................................................................................................................................14基本要求.............................................................................................................................................................25服务模式.............................................................................................................................................................36服务内容.............................................................................................................................................................37服务要求.............................................................................................................................................................38风险与应急管理.................................................................................................................................................59投诉处理.............................................................................................................................................................510服务质量评价与改进.......................................................................................................................................5附录A...