TheBusinessCaseforCuriosityITCANIMPROVEYOURFIRM’SADAPTABILITYANDPERFORMANCE.Page48NAVIGATINGTALENTHOTSPOTSWilliamKerrPage80INITIATIVEOVERLOADRoseHollisterandMichaelD.WatkinsPage64LINCOLN’STRANSFORMATIVELEADERSHIPDorisKearnsGoodwinPage126HBR.ORGSeptember–October2018BehindtheeleganceofeveryMasterChronometertimepieceisthehighestleveloftesting:8testsover10days,toensuresuperiorprecisionandanti-magneticresistance.We’veraisedourstandards.Youcantoo.SPEEDMASTERRACING44.25MMSHOPATOMEGAWATCHES.COMMASTERCHRONOMETER:RAISINGSTANDARDSsmeg.comRefrigeratorFAB2848MANAGINGPEOPLETHEBUSINESSCASEFORCURIOSITYResearchshowsthatitleadstohigher-performing,moreadaptablefirms.FrancescaGino58PSYCHOLOGYTHEFIVEDIMENSIONSOFCURIOSITYHowareyoucurious?ToddB.Kashdan,DavidJ.Disabato,FallonR.Goodman,andCarlNaughton61LEADERSHIPDEVELOPMENTFROMCURIOUSTOCOMPETENTHowtomoveyourpeopleupthelearningcurveClaudioFernández-Aráoz,AndrewRoscoe,andKentaroAramakiSEPTEMBER–OCTOBER2018SPOTLIGHTCURIOSITY47ONTHECOVERANDTHISPAGE:CHRISTINAGANDOLFOSEPTEMBER–OCTOBER2018HARVARDBUSINESSREVIEW7CONNECTWITHHBRJOINUSONSOCIALMEDIACONTACTHBRWWW.HBR.ORGTWITTER@HarvardBizFACEBOOKHBR,HarvardBusinessReviewLINKEDINHarvardBusinessReviewINSTAGRAMharvard_business_reviewPHONE800.988.0886EMAILcustomerservice@hbr.orgeditors@hbr.orgdesigners@hbr.orgpublishers@hbr.orgSEPTEMBER–OCTOBER2018MANAGINGORGANIZATIONSTooManyProjectsHowtodealwithinitiativeoverloadRoseHollisterandMichaelD.Watkins64INNOVATIONWhyDesignThinkingWorksItaddressesthebiasesandbehaviorsthathamperinnovation.JeanneLiedtka72STRATEGYNavigatingTalentHotSpotsHowcompaniescanbenefitfrominnovationcenterswithoutnecessarilyrelocatingWilliamKerr80STRATEGYAlibabaandtheFutureofBusinessLessonsfromChina’sinnovativedigitalgiantMingZeng88HEALTHCAREOrganizationalGritTurningpassionandperseveranceintoperformance:theviewfromthehealthcareindustryThomasH.LeeandAngelaL.Duckworth98MARKETINGTheGood-Better-BestApproachtoPricingWhyeverycompanyshouldconsideratieredmodelRafiMohammed106MANAGINGYOURSELFG...