Harvard Business Review - 2018.09,10.pdf

TheBusiness Case for CuriosityIT CAN IMPROVE YOUR FIRMS ADAPTABILITY AND PERFORMANCE.Page 48NAVIGATING TALENT HOT SPOTS William Kerr Page 80INITIATIVE OVERLOADRose Hollister and Michael D.Watkins Page 64LINCOLNS TRANSFORMATIVE LEADERSHIP Doris Kearns Goodwin Page 126HBR.ORG SeptemberOctober 2018Behind the elegance of every Master Chronometer timepiece is the highest level of testing:8 tests over 10 days,to ensure superior precision and anti-magnetic resistance.Weve raised our standards.You can too.SPEEDMASTER RACING 44.25 MMSHOP AT OMEGAWATCHES.COMMASTER CHRONOMETER:RAISING STANDARDSRefrigerator FAB2848MANAGING PEOPLETHE BUSINESS CASE FOR CURIOSITYResearch shows that it leads to higher-performing,more adaptable firms.Francesca Gino58PSYCHOLOGYTHE FIVE DIMENSIONS OF CURIOSITYHow are you curious?Todd B.Kashdan,David J.Disabato,Fallon R.Goodman,and Carl Naughton61LEADERSHIP DEVELOPMENTFROM CURIOUS TO COMPETENTHow to move your people up the learning curveClaudio Fernndez-Aroz,Andrew Roscoe,and Kentaro AramakiSEPTEMBEROCTOBER 2018SPOTLIGHT CURIOSITY47ON THE COVER AND THIS PAGE:CHRISTINA GANDOLFOSEPTEMBEROCTOBER 2018HARVARD BUSINESS REVIEW7CONNECT WITH HBRJOIN US ON SOCIAL MEDIACONTACT HBRWWW.HBR.ORG TWITTER HarvardBizFACEBOOK HBR,Harvard Business ReviewLINKEDIN Harvard Business ReviewINSTAGRAM harvard_business_reviewPHONE 800.988.0886EMAIL customerservicehbr.org editorshbr.org designershbr.org publishershbr.orgSEPTEMBEROCTOBER 2018MANAGING ORGANIZATIONSToo Many Projects How to deal with initiative overloadRose Hollister and Michael D.Watkins64INNOVATIONWhy Design Thinking Works It addresses the biases and behaviors that hamper innovation.Jeanne Liedtka72STRATEGYNavigating Talent Hot Spots How companies can benefit from innovation centers without necessarily relocatingWilliam Kerr80STRATEGYAlibaba and the Future of Business Lessons from Chinas innovative digital giantMing Zeng88HEALTH CAREOrganizational Grit Turning passion and perseverance into performance:the view from the health care industryThomas H.Lee and Angela L.Duckworth98MARKETINGThe Good-Better-Best Approach to Pricing Why every company should consider a tiered modelRafi Mohammed106MANAGING YOURSELFGive Yourself a Break:The Power of Self-Compassion When you have a setback at work,treat yourself as you would a friend:with kindness and understanding.Serena Chen116LEADERSHIPLincoln and the Art of Transformative Leadership Lincolns Emancipation Proclamation imprinted a moral purpose and meaning upon the protracted misery of the Civil War.Doris Kearns Goodwin12662ALAIN DELORME8 HARVARD BUSINESS REVIEWSEPTEMBEROCTOBER 2018FEATURESHARVARD BUSINESS REVIEW CONTENTSTO BREAK THE RULES,YOU MUST FIRST MASTER THEM.AUDEMARSPIGUET.COMTHE VALLE DE JOUX.FOR MILLENNIA A HARSH,UNYIELDING ENVIRONMENT;AND SINCE 1875 THE HOME OF AUDEMARS PIGUET,IN THE VILLAGE OF LE BRASSUS.THE EARLY WATCHMAKERS WERE SHAPED HERE,IN AWE OF THE FORCE OF NATURE YET DRIVEN TO MASTER ITS MYSTERIES THROUGH THE COMPLEX MECHANICS OF THEIR CRAFT.STILL TODAY THIS PIONEERING SPIRIT INSPIRES US TO CONSTANTLY CHALLENGE THE CONVENTIONS OF FINE WATCHMAKING.MILLENARYOPAL DIAL IN FROSTEDPINK GOLDSEPTEMBEROCTOBER 2018 14 From the Editor 16 Contributors 20 Interaction 152 Executive Summaries22R&DReevaluating Incremental InnovationSwinging for the fences can yield lower returns.plus A roundup of the latest management research and ideas36DEFEND YOUR RESEARCHMen Buy More from Manly MenGetting Tom Brady to promote your brand is an excellent idea,new research suggests.HOW I DID ITUnited Ways CEO on Shifting a Century-Old Business ModelTechnology has enabled the charity to make strong connections with individual donors.Brian Gallagher38LIFES WORK TREVOR NOAH156140MANAGING YOURSELFSleep Well,Lead BetterManagers need more rest.Heres how to get it.Christopher M.Barnes145CASE STUDYCan I Step Back from My Start-Up?The founder of a pet care company wonders whether to sell it or hire a new CEO.David R.Dixon150SYNTHESISYou Versus the ClockTesting the latest time-management adviceGretchen GavettNew Thinking and Research in ProgressManaging Your Professional GrowthAARON RICHTER/GETTY IMAGES;STEPHEN VOSS12 HARVARD BUSINESS REVIEWSEPTEMBEROCTOBER 2018IDEA WATCHEXPERIENCEDEPARTMENTSHARVARD BUSINESS REVIEW CONTENTSJoin the exclusivenetwork of CHROsshaping the future of HR.ARE YOU IN THE CIRCLE?Visit HRPS.ORG/CHROCIRCLELEARN MORE TODAYPEOPLE+STRATEGYTHE LEADING PROFESSIONAL JOURNALFOR HR LEADERS COMMITTED TO BUSINESS,PEOPLE AND STRATEGY.Discover the most current theory,cutting-edge research and practical insights from business and thought leaders in strategic human resource management.LEARN MORE AT HRPS.ORG/JOURNAL18-1088FROM THE EDITORCULTIVATE CURIOSITYCuriosity,we all know,is the spark that can lead to breakthrough innovation.And it turns out that it helps produce more than new ideas.Recent research by Francesca Gino at Harvard Business School points to several surprisingly practical beneits for business:Curiosity improves deci