Harvard Business Review - 2010.09.pdf

106Managing YourselfThe Boss asHuman ShieldRobert I.Suttont:I:I:ISEPTEMBER201039How I DidItTimberlandsCEOonStanding Up to 65,000Angry ActivistsJeffSwartzBOOrganization&CultureWhyMen Still Get MorePromotions Than WomenHerminia Ibarra,Nancy M.carter,and Christine silvaleanreneurInnreSPOTLIGHTPAGE55HBR.ORGWhytheworldneedsaudaciousbusinesssolutions.,.UNDERSTANDINGHOWFMGLOBALISDIFFERENTISAKINTO.,To learn more, MGlobalactsonthe belief thatthemajority oflossispreventable.Thatswhywelinkourunderwritingtolosspreventionengineering.Infact,for175yearswevebeenbuildingareservoirofrichdataframedbyengineeringandresearchtoanticipatefutureriskandprotectourclients.Itsanapproachthathelpsusidentify,minimizeandassumerisk-andonlyFMGlobaldoesit.Itsalsowhywecreateda$100millionstate-of-the-artresearchcampusandemploymorethan1,700engineersaroundtheworldtominimizeyourrisk.Itmeansthatriskisreducedbeforeadisastercanstrike.Soevenifclientsdosufferlosses,theytendtobesmallerandlessfrequent,helpingtoensurebusinesscontinuity.Plus,ourclaimsserviceisunsurpassedintheindustry.Perhapsthatswhyourclientbaseiscomposedofone-thirdof theFortune 1000acrossindustries-companiesthatcantaffordtoshutdown,Underwritingthroughlossprevention engineering.Thatsinsuranceevolved.CELEBRATINGInsuranceEvolvedF175YEARS1US-2010Scan&PDF:worldmags&avaxhomeScan&PDF:worldmags&avaxhome.oteqorv.ISopsInTeorostmire_ompanlesist-FortunemagazineAt NorthernTrustwework closely with our clientsto gain a keen understanding of their financialneeds.Wethen tailor a pion for them using a lull suite of sophisticated strategiesandsolutions.So whilewere honored when For/une magazine namesusnumber one in our category,wetake even greater pride when the praise comes from our clients.Weinvite you to look ahead withusbycolling866-803-5857orvisitingusat N,them Tc,ponScan&PDF:worldmags&avaxhomeScan&PDF:worldmags&avaxhomeWorldMagsDigitalMagazineshbr.orgSeptember2010Harvard,-.,-Business=,;R=-eVlew1;.0;.-CoverArtistIan Whadcock.Josh Reps.S.rmlng(TheHollow Rumbleofwln9).2008.ac:ylic on canvas,30 x40HBR.ORGRead an excerptfrom TarunKhannas BillionsofEntrepre-neurs.hbr.orglslHltlightlentrepreneurs56 A NewAllianceforGlobalChange The hybrid value chain is a businessmodelthatenables companies to tap intonew markets,social entrepreneurs toincrease their impact,and peoples tives to be much improved.Bill Drayton and Valeria Budinich66Making Social VenturesworkMany wont survive.But you can improve yourodds by defining possibilities,redirectingstrategies.and learning as you go.JamesD.ThompsonandIanC.MacMillan74The High-IntensityEntrepreneurIn unexamined corners of the developingworld.savvy.driven entrepreneurs have built ventures that are poised forsignificantgrowth.Theyjust might reenergize the global economy.AnneS.HabibyandDeirdreM.Coyle.Jr.AbouttIYSpotlightArtl$tJosh Keyeswasborn inTacoma,Washington.Hereceived a BFAin 1992 fromtheSchool oftheArt Insti-tute of Chicagoandan MFAin1998from Yale.Keyesisinfluencedbyeighteenth-century aesthetics anddrawntoscientific textbookillustrations,which expressthe empiricaltruth of theworld.He incorporatesintohiswork manyreferencestocontemporary events.along with images andthemesfromhispersonalexperience.These elementscometogetherin a visionthat speaksto the hope.fear,andanxiety of ourtime.(see Keyess work startingon page55.)-.-=:1hinkUkeanEntrepl8l1eurSeptember2010HarvardBusiness Review3Scan&PDF:worldmags&avaxhomeScan&PDF:worldmags&avaxhomeScan&PDF:worldmags&avaxhomeScan&PDF:worldmags&avaxhomeOLMOHozuwnWJ-OZMOHYLuwnWJ-EMOH5uwnloJ:SJaMsuyScan&PDF:worldmags&avaxhomeScan&PDF:worldmags&avaxhomeWorldMagsDigitalMagazinesHBR.ORGFeaturesSeptember201080THE BIGIDEATheJudgment DeficitIndividual reasoning is crucialtothesuccessofthemoderneconomy.Yetinrecent yearsthefinancialsectorhas increasinglyreplaced it with statistical models.todisastrous effect.AmarBhideWhyMenStillGetMorePromotions Than WomenItcomesdown to the difference betweenmentoring and sponsorship.Herminia Ibarra,NancyM.Carter,andChristineSilvaHBR.ORGAMARBHIDiListentoourinterview.blogs.hbr.orglideaeastCows,trees,andboots.,of men wereactivelymentoredbya CEOor another seniorexecutive in2008,comparedwith 69%of women8039HOWIDIDITTimberlands CEOonStandingUpto65,000Angry ActivistsUnder attack from c reenpeace supporters,an environmentally committedboctmakersuddenly had to face atroubling question:Was it inadvertentlyharmingtheAmazonrain forest?Jeff Swartz99THEGLOBEA Cautionary TaleforEmergingMarketGiantsThe very factors propelling the riseofBRIC-nation companies may be their undoing.A fresh look at the stall-outof Japansjuggernauts explains why.J.StewartBlackandAllenJ.MorrisonKaiser PermanentesInnovation ontheFront LinesA blend of anthropology,journalism,andempathy can leadtoradical improvementsinthe quality of healthcare delivery-oranypeople-based business-withoutrequiringexpensive technology.LewMccrearyFour Mistakes LeadersKeep MakingThesedeep-seatedbehaviorsblock organizational change.Overcomethem,andyoullseemajor gains.RobertH.Scha