Harvard Business Review - 2018.07,08.pdf

HOW CEOs MANAGE TIME Michael E.Porter and Nitin Nohria PAGE 42 JAMIE DIMON ON RUNNING AMERICAS BIGGEST BANKTHE HBR INTERVIEW by Adi Ignatius PAGE 124ARE YOU TOO COLLABORATIVE?Rob Cross,Scott Taylor,and Deb Zehner PAGE 134WHEN WORK HAS MEANINGHow to turn PURPOSE into PERFORMANCEPAGE 78 HBR.ORG JULYAUGUST2018Data and Analytics|Pharmacy Care Services|Population Health Management Health Care Delivery|Health Care OperationsOptum is tackling the biggest challenges in health care by partnering across the system.You cant make the world a healthier place just by talking about it.Were doers,rolling up our sleeves and collaborating with organizations and individuals across health care to address the industrys most pressing challenges.With our unparalleled breadth and depth of capabilitiesacross Data and Analytics,Pharmacy Care Services,Population Health Management,Health Care Delivery and Health Care OperationsOptum is uniquely positioned with a big-picture view of the system.Together,theres no challenge we cant meet or obstacle we cant INEFFICIENCIES Administrative paperwork,confusing data,budget overrunsthese are a few of the things that stand in the way of delivering good care.With innovative solutions powered by data,insights and expertise,we help eliminate frustration and inei ciency and streamline health care delivery.FRAGMENTED CARE To make a fragmented health system more connected,it takes insight,expertise and relentless collaboration.Because our broad scope and capabilities are rooted in data and analytics,we help consolidate patient information and synchronize care across formerly siloed services.CHRONIC ILLNESS Helping people with chronic illnesses lead longer and healthier lives begins by addressing symptoms early and engaging in the best and most comprehensive care possible.Were partnering to fi nd better treatments and cures for illnesses by addressing the factors that cause them.RISING COSTS Unnecessary ER visits,inef ective treatments and unmanaged conditions are driving up todays health care costs.Our integrated,data-driven solutions help increase quality and consistency of care while controlling Refrigerator FAB50Brian/HIV/AIDS Researcher James/HIV/AIDS PatientIn the unrelenting push to defeat HIV/AIDS,scientists groundbreaking research with brave patients in trials has produced powerful combination antiretroviral treatments,reducing the death rate by 87%since they were introduced.Welcome to the future of medicine.For all of us.GoB“I keep pursuing new HIV/AIDS treatments which is why 29 years later,Im still here.”42LEADERSHIPHOW CEOs MANAGE TIMETime is the scarcest resource leaders have.Where they allocate it mattersa lot.Michael E.Porter and Nitin Nohria52LEADERSHIPWHAT DO CEOs ACTUALLY DO?A look at the data on how CEOs allocated their time among various activities,places,priorities,constituencies,and meetingsMichael E.Porter and Nitin Nohria54MANAGING YOURSELFONE CEOS APPROACH TO MANAGING HIS CALENDARAn interview with Spirit AeroSystems CEO Tom GentileDaniel McGinn and Sarah HigginsJULYAUGUST 2018SPOTLIGHT THE LEADERS CALENDAR41COVER ILLUSTRATION BY JASON SCHNEIDERJULYAUGUST 2018HARVARD BUSINESS REVIEW5CONNECT WITH HBRJOIN US ON SOCIAL MEDIACONTACT HBRWWW.HBR.ORG TWITTER HarvardBizFACEBOOK HBR,Harvard Business ReviewLINKEDIN Harvard Business ReviewINSTAGRAM harvard_business_reviewPHONE 800.988.0886EMAIL customerservicehbr.org editorshbr.org designershbr.org publishershbr.orgJULYAUGUST 2018124MANAGING PEOPLEDo Your Employees Feel Respected?Show workers that theyre valued,and your business will flourish.Kristie Rogers62DIVERSITYThe Other Diversity Dividend We know that varied teams make better decisions.A new study shows they also make better investments.Paul Gompers and Silpa Kovvali72ORGANIZATIONAL CULTURECreating a Purpose-Driven Organization How to get employees to bring their smarts and energy to workRobert E.Quinn and Anjan V.Thakor78ENTREPRENEURSHIPWhen Technology Gets Ahead of Society Pioneering innovators need to build the institutions that allow them to succeedand they cant do it alone.Tarun Khanna86HEALTH CARETransforming Health Care from the Ground Up Top-down solutions alone cant fix the system.Vijay Govindarajan and Ravi Ramamurti96STRATEGYThe 3-D Printing Playbook Business models for additive manufacturingRichard A.DAveni106TECHNOLOGYCollaborative Intelligence:Humans and AI Are Joining ForcesHumans and machines can enhance each others strengths.H.James Wilson and Paul R.Daugherty114THE HBR INTERVIEW“Managers Dont Have All the Answers”A conversation with JPMorgan Chase CEO Jamie DimonAdi Ignatius124ARTURO OLMOS6 HARVARD BUSINESS REVIEWJULYAUGUST 2018FEATURESHARVARD BUSINESS REVIEW CONTENTSTO BREAK THE RULES,YOU MUST FIRST MASTER THEM.ROYAL OAKTOURBILLON EXTRA-THININ STAINLESS STEELAUDEMARSPIGUET.COMTHE VALLE DE JOUX.FOR MILLENNIA A HARSH,UNYIELDING ENVIRONMENT;AND SINCE 1875 THE HOME OF AUDEMARS PIGUET,IN THE VILLAGE OF LE BRASSUS.THE EARLY WATCHMAKERS WERE SHAPED HERE,IN AWE OF THE FO