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Harvard
Business
Review
2005.01
www.hbr.orgHBR CASE STUDYInto the FrayM.Ellen PeeblesRESEARCH REPORTThe New Road to the TopPeter Cappelli and Monika HamoriPERSPECTIVESThe Best Advice I Ever GotDaisy WademanAlmost Ready:How Leaders Move UpDan CiampaOverloaded Circuits:Why Smart PeopleUnderperformEdward M.HallowellWhats Your Story?Herminia Ibarra and Kent LinebackHow to Play to Your StrengthsLaura Morgan Roberts et al.Do Your Commitments Match Your Convictions?Donald N.Sull and Dominic HoulderBEST OF HBRManaging Your BossJohn J.Gabarro and John P.Kotter BEST OF HBRManaging OneselfPeter F.Drucker152535465464748292100YOURSELFMANAGINGJanuary 2005SPECIAL ISSUEMANAGING YOURSELFFROM THE EDITORTLFeBOOKTLFeBOOKsenior editorsLeigh BuchananDavid ChampionDiane L.CoutuBronwyn FryerBen Gerson Paul HempJulia KirbyGardiner MorseM.Ellen PeeblesAnand P.Ramanassociate editorEileen Rocheconsulting editorLouise OBrien manuscripteditorsChristina BortzLisa Burrell Roberta A.FusaroMargaret K.HanshawAndrew OConnellAndrea Ovans editor forbusinessdevelopmentJohn T.Landryexecutive editorand director of derivativeproductsJane HeifetzseniorproductionmanagerDana LissyassociateproductionmanagerChristine Wildersenior designersKaajal S.AsherJill MancaAnnette TrivetteproductioncoordinatorJosette Akresh-GonzalescommunicationsmanagerCathy OlofsoneditorialcoordinatorKassandra DuaneeditorialassistantSiobhan C.FordcontributingstaffLilith Z.C.Fondulas Amy L.HallidayAmy N.MonaghanAnnie NoonanKristin MurphyRomanoeditor-at-largeharvard business school publishingWalter Kiechela note to readersThe views expressed in articles are the authorsand not necessarily those ofHarvard Business Review,Harvard Business School,or Harvard University.Authors may have consulting or other business relationships with the companies they discuss.submissionsWe encourage prospective authors to follow HBRs“Guidelines for Authors”before submitting manuscripts.To obtain acopy,please go to our Web site at www.hbr.org;write to The Editor,Harvard Business Review,60 Harvard Way,Boston,MA 02163;or send e-mail to hbr_editorialhbsp.harvard.edu.Unsolicited manuscripts will be returned only if accompanied by a self-addressed stamped envelope.editorial offices60 Harvard Way,Boston,MA 02163617-783-7410;fax:617-783-7493www.harvardbusinessonline.orgVolume 83,Number 1January 2005Printed in the U.S.A.editorThomas A.Stewartdeputy editorKaren Dillonexecutive editorSarah Cliffeart directorKaren Player Reserve your seat at the Rotman Schools 15thannual business conference.Youll learnfirst-hand how being strategic about the design of services,products and processes willenhance your competitiveness from the most talented experts in their fields including:Meg Whitman,President and CEO,eBay Inc.and Corporate Director,Gap Inc.and The Procter&Gamble Company Kathleen Taylor,President,Worldwide Business Operations,Four Seasons Hotels Inc.and Corporate Director,RBC Financial Group Tim Brown,President and CEO,IDEO Inc.Claudia Kotchka,Vice President,Design,Innovation and Strategy,The Procter&Gamble Company John Byrne,Editor-in-Chief,Fast Company magazineDilip Soman,Corus Chair in Communication Strategy and Professor of Marketing,Rotman School Roger Martin,Dean and Professor of Integrative Thinking and Business Design,Rotman SchoolPlease dont delay.Register today.Seats are selling fast.Complete details:www.rotman.utoronto.ca/businessconferenceA CONFERENCE ONBUSINESSDESIGNTHENEWCOMPETITIVEWEAPONJanuary 28,2005 Four Seasons Hotel TorontoTLFeBOOKOrder today at http:/harvardbusinessonline.org or call 800-668-6780.Fixing Competition in U.S.Health CareA Harvard Business Review Research Report See a free preview of the report at:http:/hcreport.hbr.org BONUS:Includes the Harvard Business ReviewOnPoint article“Redefining Competition in Health Care.”Solving the Health Care Conundrum:A Conversation with Michael PorterA Harvard Business School Publishing Virtual Seminar on CD-ROMThe Solving the Health Care Conundrumvirtual seminar was produced in partthrough support from Pfizer.MICHAEL E.PORTER AND ELIZABETH OLMSTED TEISBERGRedefining Competition in U.S.Health Care This insightful new perspective on adding value through competitionis required reading for patients,doctors,hospitals,insurers,pharmaceutical companies,and corporate benefits providerseveryone who has a stake in the health of health care.Order the HealthCare CompetitionCollection Today and Save$50.Included Are:TLFeBOOKpublisherCathryn Cronin Cranstonworldwide advertising officesadvertising director worldwideTrish Henry212-872-9283New YorkMaria A.Beacom Michael J.CarrollJames H.Patten509 Madison Avenue15th FloorNew York,NY 10022212-872-9280;fax:212-838-9659Atlanta404-256-3800Boston978-287-5400Chicago312-575-1100Dallas214-521-6116Detroit248-524-9000Los Angeles323-467-5906San Francisco415-986-7762Brazil5511-3285-2754France33-01-4643-0066Latin America562-738-4033Mexico5255-5081-6838Sweden48-8-541-318-37United Kingdom44-20-7586-2224For all other inquiries,please call 212-872-9280.For advertising