HBR.ORGNovember–December2020TheRisksYouCan’tForesee40HowtoDevelopYourLeadershipStyle68GettingSeriousAboutDiversity114TheWorkfromAnywhereFutureLessonsfromorganizationsthathavemadethetransitionandflourished58smeg.comNovember–December202039SPOTLIGHTMANAGINGRISKANDRESILIENCE40RISKMANAGEMENTTheRisksYouCan’tForeseeWhattodowhenthere’snoplaybookRobertS.Kaplan,HermanB.“Dutch”Leonard,andAnetteMikes47DECISION-MAKINGBuildingOrganizationalResilienceTocope—andthrive—inuncertaintimes,developscriptedroutines,simplerules,andtheabilitytoimprovise.FernandoF.SuarezandJuanS.Montes53ANALYTICSToRecognizeRisksEarlier,InvestinAnalyticsIthelpsyouasktherightquestionsandlearnfaster.CassieKozyrkovContentsPhotographbyVICTORPRADOCOVERPHOTOGRAPHSejkkoTheLicensingProjectHarvardBusinessReviewNovember–December20205November–December202096HUMANRESOURCESRethinkingtheOn-DemandWorkforceDigitaltalentplatformshavematured,andmanycompaniesareusingthemtohireskilledgigworkers.Nowtheyneedtogetstrategicaboutit.JosephFulleretal.104MARKETINGIsYourMarketingOrganizationReadyforWhat’sNext?AframeworkforaligninggrowthstrategiesandcapabilitiesOmarRodríguez-Viláetal.114DIVERSITYGettingSeriousAboutDiversity:EnoughAlreadywiththeBusinessCaseIt’stimeforanewwayofthinking.RobinJ.ElyandDavidA.Thomas124INNOVATIONInnovationforImpactValuecreationasanactivelearningprocessCurtisR.Carlson58FEATURES58MANAGINGPEOPLEOurWork-from-AnywhereFutureBestpracticesforall-remoteorganizationsPrithwiraj(Raj)Choudhury68MANAGINGYOURSELFHowtoDevelopYourLeadershipStyleConcreteadviceforasquishychallengeSuzanneJ.Peterson,RobinAbramson,andR.K.Stutman78ASSESSINGPERFORMANCEReinventingtheLeaderSelectionProcessTheU.S.Army’snewapproachtomanagingtalentEverettSpain86ORGANIZATIONALCULTUREHowAppleIsOrganizedforInnovationIt’saboutexpertsleadingexperts.JoelM.PodolnyandMortenT.HansenIllustrationbyKLAWERZECZY786HarvardBusinessReviewNovember–December2020IDEAWATCHNewResearchandEmergingInsights19FINANCEHelpingLow-IncomeWorkersStayOutofDebtEmployer-spo...