Harvard Business Review - 2009.05.pdf

ESPECIALLY IN TIMES LIKE THESE,WORKING WITH AMUTUAL COMPANY CAN MAKE YOUR LIFE A LITTLE MORE009 FM Global All Rights ResenvdTHE CASE FOR A MUTUALINSURANCE COMPANYAbout 175 years ago,our founders decided what kind of propertyinsurance company they wanted to build.They wanted to create thekind of company that exists for the sole benefit of policyholders,not some outside interests.They wanted to be a mutual company.While the benefits of mutuality have beenobvious ever since,theyre even more evidentin difficult times.Times like these.As a mutual company,we dont have to worryabout the inevitable conflicts that arise betweenshareholder interests and policyholder interests.Were able to take a long-term viewbecause our policyholders are ourstakeholders.Its an approach that has benefited our clients from day one andcontinues to do so today.Simply because it allows us to focus onproviding policyholders with what they need most.Stability.Capacity.Financial strength.And superior claims-paying ability.Our original clients liked the idea of a mutual company 175 years ago.and our current clients like it even more today.While many othercompanies are seeing their financial ratings slip,ours remain strong.A+(Superior)from A.M.Best and AA(Very Strong)from Fitch.Thatsbecause safeguarding policyholder interests is our number one priority.Its a good time to be a mutual company.Its an even better time to do business with one.Insurance EvolvedFM帕1To find out more,visit