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Harvard
Business
Review
2005.03
58Lean ConsumptionJames P.Womack and Daniel T.Jones 70What Great Managers DoMarcus Buckingham 80MarketBusting:Strategies for ExceptionalBusiness GrowthRita Gunther McGrath and Ian C.MacMillan 92Want Collaboration?Acceptand ActivelyManageConflictJeff Weiss and Jonathan Hughes 102The HBR InterviewExecution Without Excuses Michael Dell and Kevin Rollins 16Forethought31HBR Case StudyThe ShakedownPhil Bodrock 43Big PictureOff-Ramps and On-Ramps:Keeping TalentedWomen on the Road to Success Sylvia Ann Hewlett and Carolyn Buck Luce 124Best Practice A Practical Guide to Social Networks Rob Cross,Jeanne Liedtka,and Leigh Weiss 135Tool Kit Inventory-Driven Costs Gianpaolo Callioni et al.146Executive Summaries 152Panel Discussion MakeItSimpleMarch 2005 www.hbr.orgpage 58What Makes a Great Bosspage 70A Hidden Brain Drainpage 43THE NEW CADILLAC STS 2005 GM Corp.All rights reserved.Break ThroughCadillacCadillac badgeNorthstarSTSA 320-hp Northstar V8 and a 15-speakerBOSESURROUND SOUND SYSTEM(if one doesnt blow you away,the other will).superb spaces in the world.Literally.The new STS isthe first prestige luxury sedan to offer the Bose StudioSurroundTMSound system.Engineered for the unique acoustical environment ofthe STS cabin,15 speakers are strategically placed,creating an individual sonic zone at each seatingposition.Power.Depth.Spatial accuracy.InsideSTS,youre wrapped in a truly immersive surroundsound experience where the nuance of everyinstrument and voice is delivered with exceptionalquality.In the front row,Bose PersonalTMsurroundspeakers are also integrated on either side of theheadrests,setting a new acoustical standard for 5.1surround sound delivery.“5.1”refers to the multi-channel system,which is what distinguishes surroundsound from two-channel stereo.Withsurround,three separate channels arein front of you.Two more are in the rear.An additional channel,the.1,handles low-frequency bass notes.They work in perfectcadence,producing incredible lifelike pitch andtone from nearly every disc format on the market.And with Bose proprietary Centerpointsignal process-ing,the system delivers a home-theater like experiencefrom conventional CDs.So,just press a button,andyoure seatedvirtuallyin the audience.Performance-tuned in every capacity,the newCadillac STS V8 will move you in ways like neverbefore.Discover more at .320 horsepower propels you from a standing start.In under six seconds you reach 60 mph.Smooth.Effortless.Exhilarating.You find an open passinglane and with 315 lb-ft of torque,take it withease.In the technologically advanced world locatedjust under the hood of the new Cadillac STS V8,compromise between horsepower and torqueis simply not an option.The engineering prowess of the 4.6L NorthstarV8 VVT becomes evident with a rush of incoming air.At just the right moment,32 electronically controlledvalves are put into perfectly synchronized motion.Both intake and exhaust valves four percylinder open and close with intenseprecision.The intervals vary.Overlap iskey.Without pause,every cylinder fillswith an exact mixture of air and fuel.Timing is optimal,guaranteeing one thing:highly pressurized combustion,deliveringpower of world-class proportions.Innovative.Uncompromising.Variable-valve timing technologyprovides the ideal combination of horsepowerand torque every time your foot finds the throttle.With its impressive power and refined performance,the 4.6L Northstar V8 VVT is an exhilarating preludeto an unforgettable driving experience.For an unforgettable experience ofan entirely different dimension,take a seat,any seat.Youre in one of the most acousticallyTo really be impressed by this beauty,youll have to check under the hood.Introducing the Dell Latitude D610 featuring Intel CentrinoMobile Technology for greater mobile productivity.ExpressCharge makes the most of downtime,letting you recharge your battery in about an hour.DDR2 Memory is the next generation of low-power memory that should be able to match faster processor speeds for up to 100%potential improved throughput.Tri-Metal chassis melds the strength of magnesium,aluminum and steel into a rigid,lightweight and overwhelmingly tough outer skin to protect sensitive internal components.*Additional access charges apply in some locations.Accessibility to company networks may be affected by firewalls or other privacy measures.Dell cannot be held responsible for errors in typography or photography.Dell,the Dell logo,and Latitude are trademarks of Dell Inc.Intel,Intel Inside,the Intel Inside logo,Intel Centrino,and the Intel Centrino logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.Dell disclaims proprietary interest in the marks and names of others.2005 Dell Inc.All rights reserved.Reproduction or translation of any part of this work beyond that perm