ISO_IEC_16680_2012.pdf

Reference numberISO/IEC 16680:2012(E)ISO/IEC 2012 INTERNATIONAL STANDARD ISO/IEC16680First edition2012-05-01Information technology The Open Group Service Integration Maturity Model(OSIMM)Technologies de linformation Modle de maturit dintgration du service de groupe ouvert(OSIMM)ISO/IEC 16680:2012(E)COPYRIGHT PROTECTED DOCUMENT ISO/IEC 2012 All rights reserved.Unless otherwise specified,no part of this publication may be reproduced or utilized in any form or by any means,electronic or mechanical,including photocopying and microfilm,without permission in writing from either ISO at the address below or ISOs member body in the country of the requester.ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel.+41 22 749 01 11 Fax +41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org Published in Switzerland ii ISO/IEC 2012 All rights reserved ISO/IEC 16680:2012(E)ISO/IEC 2012 All rights reserved iii Foreword ISO(the International Organization for Standardization)and IEC(the International Electrotechnical Commission)form the specialized system for worldwide standardization.National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity.ISO and IEC technical committees collaborate in fields of mutual interest.Other international organizations,governmental and non-governmental,in liaison with ISO and IEC,also take part in the work.In the field of information technology,ISO and IEC have established a joint technical committee,ISO/IEC JTC 1.International Standards are drafted in accordance with the rules given in the ISO/IEC Directives,Part 2.The main task of the joint technical committee is to prepare International Standards.Draft International Standards adopted by the joint technical committee are circulated to national bodies for voting.Publication as an International Standard requires approval by at least 75%of the national bodies casting a vote.Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights.ISO and IEC shall not be held responsible for identifying any or all such patent rights.ISO/IEC 16680 was prepared by The Open Group and was adopted,under the PAS procedure,by Joint Technical Committee ISO/IEC JTC 1,Information technology,in parallel with its approval by national bodies of ISO and IEC.Open Group Standard The Open Group Service Integration Maturity Model(OSIMM)Version 2 ISO/IEC 16680:2012(E)Copyright 2009-11,The Open Group.All rights reserved.This printing is by the International Organization for Standardization with special permission of The Open Group.The Open Group hereby authorizes you to copy this document for non-commercial use within your organization only.In consideration of this authorization,you agree that any copy of this document which you make shall retain all copyright and other proprietary notices contained herein.This document may contain other proprietary notices and copyright information.Nothing contained herein shall be construed as conferring by implication,estoppel,or otherwise any license or right under any patent or trademark of The Open Group or any third party.Except as expressly provided above,nothing contained herein shall be construed as conferring any license or right under any copyright of The Open Group.Note that any product,process,or technology in this document may be the subject of other intellectual property rights reserved by The Open Group,and may not be licensed hereunder.This document is provided AS IS WITHOUT WARRANTY OF ANY KIND,EITHER EXPRESSED OR IMPLIED,INCLUDING,BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE,OR NON-INFRINGEMENT.Some jurisdictions do not allow the exclusion of implied warranties,so the above exclusion may not apply to you.Any publication of The Open Group may include technical inaccuracies or typographical errors.Changes may be periodically made to these publications;these changes will be incorporated in new editions of these publications.The Open Group may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice.Should any viewer of this document respond with information including feedback data,such as questions,comments,suggestions,or the like regarding the content of this document,such information shall be deemed to be non-confidential and The Open Group shall have no obligation of any kind with respect to such information and shall be free to reproduce,use,disclose and distribute the information to others without limitation.Further,The Open Group shall be free to use any ideas,concepts,know-how,or techniques contained in such information for any purpose whatsoever including but not limited to developing,manufacturing,and marketing products incorporating such information.Technical Standard The O