技术与市场经营与管理2023年第30卷第2期基于钻石模型的新乡市民宿与休闲农场经营绩效研究刘凡荣(新乡职业技术学院,河南新乡453000)摘要:以新乡市观光发展最具特色的民宿与休闲农场为研究对象,结合波特钻石模型理论,找出影响民宿与休闲农场竞争优势的要素,进而探讨其经营绩效。采用问卷调查法,针对开业5年以上的对象进行问卷调查。结果显示:在影响民宿与休闲农场竞争优势要素中,以消费者需求、相关与支持产业、人力资源与企业战略结构与竞争最为重要。显示从业者重视消费者的需求,发挥同业间的相互支持与合作,加强人力资源管理及运用策略吸引客源,方能创造商机,提升经营绩效。关键词:民宿与休闲农场;钻石模型;竞争优势要素ResearchonthebusinessperformanceofhomestaysandleisurefarmsinXinxiangbasedonthediamondmodelLIUFanrong(XinxiangVocationalandTechnicalCollege,Xinxiang453000,China)Abstract:ThisstudytakesthemostcharacteristichomestaysandleisurefarmsinthetourismdevelopmentofXinxiangCityastheresearchobject,combinedwiththetheoryofPorter’sdiamondmodel,findsoutfactorsaffectingthecompetitivead-vantagesofhomestaysandleisurefarmsanddiscussestheirbusinessperformance.Thisresearchusesaquestionnairesurveymethodtoconductaquestionnairesurveyonindustriesthathavebeeninbusinessformorethan5years.Theresultsshowthatamongthefactorsthataffectthecompetitiveadvantageofhomestaysandleisurefarms,consumerdemand,relatedandsupportingindustries,humanresources,andenterprisestrategicstructureandcompetitionarethemostimportantfactors.Theimportanceofexcellenceshowsthatpractitionersattachimportancetotheneedsofconsumers,giveplaytomutualsupportandcooperationamongpeers,strengthenhumanresourcemanagementandusestrategiestoattractcustomerstocreatebusi-nessopportunitiesandimprovebusinessperformance.Keywords:homestayandleisurefarm;diamondmodel;competitiveadvantageelementdoi:10.3969/j.issn.1006-8554.2023.02.0450引言观光产业被称为“无烟工业”,被视为21世纪的明星产业,根据世界贸易组织(WTO)的统计,各国外汇收入超过8%来自观光休闲收益。2021年,全球经济在疫情影响下呈现非平衡复苏态势,全球旅游市场复苏缓慢,中国经济和社会政策为结构调整提供...