2023年客户服务岗位英文简历模板.docx

客户效劳岗位英文简历模板 　　维系客户的关系是客户效劳人员通常需要做的事，下面为各位带来客户效劳岗位英文简历模板，欢迎阅读! 　　客户效劳岗位英文简历模板一 　　Name: Gender: Female 　　Wedlock: Married Nation: Han 　　Residence: Guangdong-Guangzhou Age: 32 　　Location: Guangdong-Guangzhou Height: 158cm 　　Target Locations: Guangdong-Guangzhou 　　Target Positions: Customer service/Technical support-Customer Service Commissioner/Assistant 　　Logistics/Procurement-Logistics Commissioner/Assistant 　　Target Jobs: 　　Desired Salary: Negotiable 　　When Can Start: within half a month 　　Education 　　2023-05 ～ 2023-05 Central Radio & TV University Finance Bachelor Degree 　　1999-09 ～ 2023-06 Guangdong Peizheng College Marketing Junior College 　　1999-09 ～ 2023-06 Guangdong Peizheng College Business English Junior College 　　Training 　　2023-07 ～ 2023-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management 　　2023-05 ～ 2023-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service 　　2023-06 ～ 2023-06 SKY SAFE IMDG IMDG CERT 　　2023-01 ～ 2023-01 SKY SAFE IATA IATA CERT 　　【you are not full member,please contact us.】 (2023-04 ～ 2023-04) 　　Company Type: Private Enterprise Company Category: Other Production,Manufacturing,Processing 　　Job Title: Customer Service Representative Positions: Customer Service Commissioner/Assistant 　　Job Description: Responsibilities: 　　1) Maintain customer satisfaction 　　2) Customer Relation Mastery 　　3) Order management 　　4) Handle customer complaints 　　【you are not full member,please contact us.】 (2023-09 ～ 2023-01) 　　Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,Geological 　　Job Title: Logistics Officer Positions: Logistics Commissioner/Assistant 　　Job Description: Company: Huntsman Advanced Materials (Guangdong) Limited 　　Background: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed 　　Report to: Logistics supervisor 　　Responsibilities: 　　1) Handle import / export & local product and sample deliveries in daily operation. 　　2) Handle non-bonded & bonded warehousing in daily operation. 　　3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality. 　　4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival. 　　5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely. 　　Achievement: 　　1) Cost Saving in 2023: 　　a. Consolidate shipments to save cost within USD40, 000. 　　b. Provide better solution to customer to save distribution cost. 　　xxxsupply chain outstanding staff of Best Cooperation. 　　3) SAP Implementation: 　　Participate in SAP testing in order to ensure new configure is able to meet business requirement; 　　【you are not full member,please contact us.】 (2023-07 ～ 2023-08) 　　Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,Geological 　　Job Title: Logistics Officer Positions: Logistics Commissioner/Assistant 　　Job Description: Company: Huntsman Advanced Materials (Guangdong) Limited 　　Background: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed 　　Report to: Customer Service supervisor 　　Responsibilities: 　　1) Maintain customer satisfaction 　　a. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02) 　　b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs. 　　c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes. 　　d. Monthly review on OTIF and failure order lines analysis. 　　2) Customer Relation Mastery 　　a. Get acquaintance with customers and to build up profile with order pattern, delivery requirements. 　　b. Provide prompt and accurate response to customer enquiries. 　　3) Order management 　　a. Maintain accurate information in SAP, input necessary update to meet OTIF. 　　b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery. 　　c. Provide input promptly on weekly order review, credit watch, service charge and requests approval. 　　d. Coordinate drop shipments with overseas suppliers/plants and customers. 　　4) Handle customer complaints 　　a. Acknowledge complaints with courtesy and provide solution within the target time frame. 　　b. Execute goods return, replacement and credit notes. 　　Achievement:Project of the relocated of customer service center 　　1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement; 　　2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore. 　　【you are