GuidingPrinciplesforApplicationJaclPPekarTotalQualityManagement:GuidingPrinciplesforApplicationJackP.PekarASTMManualSeries:MNL22ASTMPublicationCodeNumber(PCN)28-022095-341916RaceStreet•Philadelphia,PA19103LibraryofCongressCataloging-in-PublicationDataPekar,JackP.,1940-Totalqualitymanagement:guidingprinciplesforapplication/JackP.Pekar.p.cm.--(ASTMmanualseries;MNL22)Includesbibliographicalreferencesandindex.ISBN0-8031-2062-11.Totalqualitymanagement.I.lqtle.II.Series.HD62.15.P461995658.5'62~c2095-12661CIPCopyright©1995AMERICANSOCIETYFORTESTINGANDMATERIALS,Philadelphia,PA.Allrightsreserved.Thismaterialmaynotbereproducedorcopied,inwholeorinpart,inanyprinted,mechanical,electronic,film,orotherdistributionandstoragemedia,withoutthewrittenconsentofthepublisher.PhotocopyRightsAuthorizationtophotocopyitemsforinternalorpersonaluse,ortheinternalorpersonaluseofspecificclients,isgrantedbytheAMERICANSOCIETYFORTESTINGANDMATE-RIALSforusersregisteredwiththeCopyrightClearanceCenter(CCC)TransactionalReportingService,providedthatthebasefeeof$2.50percopy,plus$0.50perpageispaiddirectlytoCCC,222RosewoodDr.,Danvers,MA01923;Phone:(508)750-8400;Fax:(508)750-4744.ForthoseorganizationsthathavebeengrantedaphotocopylicensebyCCC,aseparatesystemofpaymenthasbeenarranged.ThefeecodeforusersoftheTransac-tionalReportingServiceis0-8031-2062-1$2.50+.50.NOTE:Thismanualdoesnotpurporttoaddress(allof)thesafetyproblemsassociatedwithitsuse.Itistheresponsibilityoftheuserofthismanualtoestablishappropriatesafetyandhealthpracticesanddeterminetheapplicabilityofregulatorylimitationspriortouse.PrintedinPhiladelphia,PAJune1995ForewordCommitteeF16onFastenersisveryconcernedwiththeFastenerQualityAssuranceAct(FQA)of1990,whichisexpectedtobeimplementedin1995.F16iscomprisedoffastenermanufacturers,users,anddistributors,allofwhomhavealargestakeinthislaw.Asaconsequence,F16requestedandsponsoredmetowriteamanualthatwouldshowourmembershowtocomplywiththelawandremaincompetitive.Butthisbookgoesbeyondassistingthoseinthefastenerindus...