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TM_E_2915_
_13
Designation:E291513Standard Guide forEmergency Operations Center(EOC)Management1This standard is issued under the fixed designation E2915;the number immediately following the designation indicates the year oforiginal adoption or,in the case of revision,the year of last revision.A number in parentheses indicates the year of last reapproval.Asuperscript epsilon()indicates an editorial change since the last revision or reapproval.1.Scope1.1 This guide provides general guidelines for the manage-ment of an emergency operations center(EOC)prior to,during,and after activation for emergency or disaster support.1.2 An EOC is where the coordination of response andrecovery support is performed,but the EOC is also a physicallocation that generates its own demands.For the EOC team toperform effectively,the physical and organizational demandsof the EOC as a facility must be met.EOC management isdistinct from the operational management of the incident.1.3 This guide may also serve as a foundation for manage-ment of a smaller facility such as a department operationscenter(DOC),larger facilities such as a regional operationscenter(ROC),or state operations center(SOC)with a broaderarea of responsibility and more extensive need to communicateand coordinate with others.1.4 This guide applies to fixed facilities and does notspecifically address portable or field-deployable EOCs attemporary locations,virtual EOCs using communications tech-nology to link geographically separated participants,or EOCrelocation under a Continuity of Operations Plan(COOP).However,elements within this document will apply to thesesituations.1.5 This guide is the second in a series regarding the EOC.For the Standard Guide for EOC Development,see GuideE2668.1.6 This document includes some references and terminol-ogy specific to the United States of America but may beadapted for use elsewhere.1.7 This standard does not purport to address all of thesafety concerns,if any,associated with its use.It is theresponsibility of the user of this standard to establish appro-priate safety and health practices and determine the applica-bility of regulatory limitations prior to use.2.Referenced Documents2.1 ASTM Standards:2E2668 Guide for Emergency Operations Center(EOC)De-velopment2.2 NFPA Standard:3NFPA 1600 Standard on Disaster/Emergency Managementand Business Continuity ProgramsNFPA 1561 Standard of Emergency Services Incident Man-agement System3.Terminology3.1 Definitions of Terms Specific to This Standard:3.1.1 authorityhavingjurisdiction(AHJ),ntheorganization,office,or individual responsible for approvingequipment,materials,an installation,or a procedure.NFPA15613.1.2 EOC Coordinator,nindividual with responsibilityfor managing the EOC facility,systems,and procedures duringactivation of the EOC.3.1.3 EOC Planner,nindividual with responsibility formanaging and developing the EOC facility,systems,andprocedures prior to activation of the EOC(that is,duringday-to-day operations).3.1.4 EOC team,nthe staff occupying the EOC for thepurpose of coordinating response and recovery operations.3.1.5 established EOC,nfacility temporarily created tomanage or coordinate emergency operations or like functions.3.1.6 standing EOC,nexisting fixed facility that serves asa location for entities to manage or coordinate emergencyoperations or like functions.3.2 Acronyms:3.2.1 AHJAuthority Having Jurisdiction3.2.2 COOPContinuity of Operations Plan3.2.3 DOCDepartment Operations Center3.2.4 EOCEmergency Operations Center1This guide is under the jurisdiction of ASTM Committee E54 on HomelandSecurity Applications and is the direct responsibility of Subcommittee E54.02 onEmergency Preparedness,Training,and Procedures.Current edition approved Nov.15,2013.Published December 2013.DOI:10.1520/E2915-132For referenced ASTM standards,visit the ASTM website,www.astm.org,orcontact ASTM Customer Service at serviceastm.org.For Annual Book of ASTMStandards volume information,refer to the standards Document Summary page onthe ASTM website.3Available from National Fire Protection Association(NFPA),1 BatterymarchPark,Quincy,MA 02169-7471,http:/www.nfpa.org.Copyright ASTM International,100 Barr Harbor Drive,PO Box C700,West Conshohocken,PA 19428-2959.United States1 3.2.5 EOPEmergency Operations Plan3.2.6 NFPANational Fire Protection Agency3.2.7 ROCRegional Operations Center3.2.8 SOCState Operations Center3.2.9 SOGStandard Operating Guide3.2.10 SOPStandard Operating Procedures4.Summary of Guide4.1 EOC management falls into two general areas:manage-ment of the physical facility and management of the systemsand procedures that support EOC functions.Facility manage-ment focuses on the physical plant,technology systems,andsupport services needed to maintain these systems.Operationalsupport management addresses the procedures for performingcommon tasks and operating EOC systems during activation.These two management areas work together to provide anenvironment that allows the EOC team to focus on the incidentwith